Press 4 or F4 for safe mode and 5 or F5 for safe mode with the internet. When your computer reboots, you’ll have a list of startup setting options.Under Advanced options, go to Startup settings.Under Troubleshoot, go to Advanced options.When the Choose an option screen comes up, select Troubleshoot.Your computer only runs the necessary files and drivers when using safe mode. To find out if the software is the issue, restart your computer in safe mode. However, some users have found that their computer will go into sleep mode when it’s not supposed to, possibly due to conflict with another program or software.
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